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Customer care

How may we help you?
Please find all essential information below. For detailed information please choose a topic on the left hand menu.


Contact us:
- by email at info@formadore.com or use the contact form
- by telephone:
United Kingdom +44 203 608 6664
Czech Republic +42 022 888 2041

Opening hours: Monday to Friday from 9am until 4pm.

→ read more to contact us


European Union countries shipping cost (UPS courier)

orders > 70 EURFREE
orders < 70 EUR10 EUR


USA shipping cost (UPS courier)

orders > 200 EURFREE
orders < 200 EUR30 EUR


We accept payments by Credit Card (MasterCard, Visa, American Express), PayPal or bank transfer.


→ read more about shipping + payment


You may return products purchased from FormAdore, without any penalty and without specifying the reason, within 30 days from receiving the products purchased. In order to return an item please contact Customer Care within 30 days of delivery date. The articles should be sent back to the address indicated by the Customer Care (returns addresses available in Germany, Czech Republic and Poland).

→ read more about return policy

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